We're experiencing a higher than expected volume of calls. If you are having difficulty contacting us, please use our 'contact us page' to email us with details of your query, and we'll respond as soon as we can. We apologise for any inconvenience this may have caused.
Family-based arrangements are child maintenance arrangements that parents agree between themselves. There are 5 steps to setting up a family-based arrangement.
Are you a Child Support Agency client? Find out how CSA is changing.
0800 988 0988
Lines are open:
8am to 8pm Monday to Friday.
9am to 4pm Saturday.